Spa Telecoms

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Hosted Telephone System

Spa Telecoms provides businesses with a real alternative to traditional hardware-based telephone systems. Our hosted voice service allows you to take advantage of the voice features you use within your business today but also intelligent features that can only be delivered from a hosted environment. The investment of hardware & software has been made so you can simply pay monthly to activate your chosen voice services within your business.

Hosted Telephone System Benefits

Voice is the most important communication to most businesses so it’s imperative to make the right decision. These are some of the reasons why purchasing hosted services prove less of a headache:

  • Free site to site & remote worker calls
  • Unlimited scalability of telephones
  • Pay only for what you use
  • Future feature and application development included for the term of the contract
  • Total number flexibility - direct any number range to any user anywhere in the UK
  • Adds, moves & changes delivered remotely
  • Web-based user/admin management tools
  • Non-proprietary solution - hardware available from several manufacturers
  • No future replacement pbx, no installation, no retraining costs
  • No annual maintenance contract

Recommended Phone - Cisco SPA504G IP Phone

The Cisco SPA 504G addresses the requirements of traditional business users while building on the advantages of IP telephony.

Standard features on the Cisco SPA504G include four active lines, VLAN-capable dual switched Ethernet ports, a full- duplex, high-quality speakerphone, and PoE support.

Cisco SPA504G

The Cisco SPA504G is a Spa Telecoms Ltd Auto-Provisioning Device, using HTTPS/SSL to secure configuration information between the user and service provider. This provides a highly secure mechanism for the service provider to remotely manage the phone/user configuration and the device software upgrades.

With hundreds of features and configurable.

Cisco SPA504G - Feature

The Cisco SPA504G IP phone can easily grow with your business. New features can be added to the phone over time via self service portals and software updates. New employees or employees who need to move locations can simply plug in their preconfigured phones anywhere on the network, and the network will recognise the change.

  • Four voice line
  • Line status: active line indication, with name and number
  • Menu-driven user interface
  • Speakerphone
  • Call hold
  • Call Pickup
  • Call Park and Retrieve
  • Caller ID name and number
  • Outbound caller ID blocking
  • Call transfer: attended and blind
  • Three-way call conferencing with local mixing
  • Automatic redial of last calling and last called numbers
  • On-hook dialing
  • Call back on busy
  • Call blocking: anonymous and selective
  • Call logs (60 entries each): made, answered, and missed calls
  • Redial from call logs
  • Personal directory with auto-dial (100 entries)
  • Do not disturb
  • Digits dialed with number auto-completion
  • On-hook default audio configuration (speakerphone and headset)
  • Multiple ring tones
  • Called number with directory name matching
  • Ability to call number using name: directory matching or via caller ID
  • Subsequent incoming calls show calling name and number
  • Date and time with support for intelligent daylight savings
  • Call start time stored in call logs
  • Call timer
  • Distinctive ringing based on calling and called number
  • 10 user-downloadable ring tones
  • Speed dialing, eight entries
  • Configurable dial/numbering plan support


Get in touch today

Get a quote for a new hosted telephone system today, email or call the sales on 08435 6000 40.


Unsure why to have a hosted telephone system?